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Salt Lake Acting Company COVID-19 Safety Guide

Before you visit Salt Lake Acting Company, please review this Safety Guide below and share it with anyone who plans to attend with you. Everyone that comes to Salt Lake Acting Company is expected to adhere to these terms and policies. Please read all email updates you receive about your tickets to stay up to date on COVID and venue policies. 

As always, we want your visit to Salt Lake Acting Company to be as comfortable and enjoyable as possible. While things may be a bit different than the last time you attended a show here, please remember we are here for you. If you have questions, please contact us at 801-363-7522 or We can’t wait to see you at the theatre again soon!

COVID-19 Risk Awareness & Policy Agreement

By visiting Salt Lake Acting Company patrons agree to adhere to the policies outlined in this COVID-19 Safety Guide, instructional signs posted at the theatre, and directions given by SLAC staff in order to attend a performance or any other event held at the theatre.

By visiting Salt Lake Acting Company, all patrons and employees voluntarily assume all risks related to exposure to COVID-19.

In the event that contact tracing becomes necessary due to possible COVID-19 exposure, the information provided to Salt Lake Acting Company will be used by the SLCO Health Department to contact you directly. You may be asked to contact other members of your party.

WHAT WE MUST ASK OF OUR AUDIENCE:
Patron Requirements

Please note: We are proud to be a professional equity house and we will be adhering to all the policies and procedures laid out by Actors Equity Association (AEA), the union for professional actors and stage managers in the United States.

Safety measures will likely change as COVID-19 guidelines evolve. We will continue to keep ticket-holders updated via email with any changes and the most up-to-date information will always be available on our website. We recommend checking our website for the latest information prior to attending a performance.

  • FACE MASKS - Masks are strongly recommended to protect yourself and others but are not required.  
  • STAY HOME IF YOU’RE SICK - If you are sick, you must stay home. Whether you have a cold or are experiencing any symptoms of COVID-19 or have been exposed to anyone with the virus, you must stay home. Contact the box office at 801-363-7522 or for ticketing accommodations including streaming options and ticket exchanges.

WHAT WE MUST ASK OF ACTORS, STAFF & OUR SPACE: Safety Procedures in the Theatre

  • VACCINATION & TESTING - All box office and front of house staff, administrative staff, backstage crew, stage management, and actors have been fully vaccinated. Actors and production team will follow COVID-19 testing guidelines as defined by Actor's Equity Association.
  • REDUCING CONTACT - Wherever possible, points of contact between staff and patrons will be limited. This includes utilizing digital programs, digital tickets, etc.
  • CLEANING & SANITIZATION - All high-touch and low-touch surfaces will be cleaned and sanitized before, during, and after performances. Hand sanitizer will be available throughout the building.
  • VENTILATION - Salt Lake Acting Company has fully updated all HVAC systems in our facility with brand-new equipment that meets or exceeds the ventilation and filtration standards recommended by the CDC and AEA.

Tickets, Seating & Guest Services

  • ACCESSIBILITY - For accessibility questions or accommodation requests, please contact Natalie Keezer at 
  • FOOD & BEVERAGE -  We only allow outside food and beverage for our summer show, SLACabaret. For all other productions, only basic concessions items are allowed in the theatre. 
  • SEATING - According to local/state health and safety guidelines, event seating may be done at full capacity. Patrons may be seated shoulder to shoulder without social distancing.  If you would prefer some distance between you and other audience members, please let us know. We are happy to accommodate a seating adjustment whenever possible. 
  • TICKETS -  Physical tickets and digital tickets are available. For digital tickets,  you may simply show us the ticket QR code on your phone. If you prefer, you can also print your confirmation email at home or we can print your tickets at the box office when you arrive.
  • CANCELLATION - In the event that performance(s) needs to be canceled, patrons will have the option to reschedule, receive a refund, donate the ticket cost, or receive a gift certificate in the value of the tickets.

FAQ

I’m not feeling well. What options do I have for my tickets?

Thank you for taking care of everyone by staying home. Please contact the box office at 801-363-7522 or . We are happy to help find a solution. We can set you up to stream the production or we can exchange your tickets for another date. Other options include receiving a gift certificate in the value of the tickets, donating the ticket cost, or receiving a refund.

Will streaming be available for the 22/23 season?

We will not be offering streaming for our 22/23 season. While we’re glad we’ve been able to offer streaming as much as possible, there are many limitations for us as a theatre when it comes to streaming. We must navigate licensing logistics, extended production costs and staffing, and technical issues. At this time, we’ve decided to focus our efforts on our in-person productions and furthering our mission of developing and producing brave, contemporary theatre. 

Have other questions or concerns? Please contact us at 801-363-7522 or . Our remote box office is available Monday-Friday 11am-5pm. In-person box office support is still TBD.

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