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Salt Lake Acting Company COVID-19 Safety Guide

Before you visit Salt Lake Acting Company, please review this Safety Guide below and share it with anyone who plans to attend with you. Everyone that comes to Salt Lake Acting Company is expected to adhere to these terms and policies. Please read all email updates you receive about your tickets to stay up to date on COVID and venue policies. 

As always, we want your visit to Salt Lake Acting Company to be as comfortable and enjoyable as possible. While things may be a bit different than the last time you attended a show here, please remember we are here for you. If you have questions, please contact us at 801-363-7522 or We can’t wait to see you at the theatre again soon!

COVID-19 Risk Awareness & Policy Agreement

By visiting Salt Lake Acting Company patrons agree to adhere to the policies outlined in this COVID-19 Safety Guide, instructional signs posted at the theatre, and directions given by SLAC staff in order to attend a performance or any other event held at the theatre.

By visiting Salt Lake Acting Company, all patrons and employees voluntarily assume all risks related to exposure to COVID-19.

In the event that contact tracing becomes necessary due to possible COVID-19 exposure, the information provided to Salt Lake Acting Company will be used by the SLCO Health Department to contact you directly. You may be asked to contact other members of your party.

WHAT WE MUST ASK OF OUR AUDIENCE:
Patron Requirements

Please note: We are proud to be a professional equity house and we will be adhering to all the policies and procedures laid out by Actors Equity Association (AEA), the union for professional actors and stage managers in the United States.

Safety measures will likely change as COVID-19 guidelines evolve. We will continue to keep ticket-holders updated via email with any changes and the most up-to-date information will always be available on our website. We recommend checking our website for the latest information prior to attending a performance.

  • VACCINATION & NEGATIVE COVID-19 TEST - Proof of full COVID-19 vaccination or a negative COVID-19 test taken within 48 hours of the performance must be provided by all audience members to attend any performance at Salt Lake Acting Company. We strongly encourage full vaccination, but if you are unable to get vaccinated you may show a negative COVID-19 test taken within 48 hours of the performance. COVID-19 tests must be done by an official testing site, pharmacy or health care provider (no at home tests will be accepted). For your proof of negative COVID-19 test, we must be able to see your name, date, and time of the test. A photo or copy or digital record of your vaccine card or test results will suffice.
  • FACE MASKS - We strongly encourage everyone to wear a well-fitting face mask when not actively eating and drinking. More information below about food, drink and concessions. A guide to choosing a mask can be found here. We will have effective mask options available onsite.
  • STAY HOME IF YOU’RE SICK - If you are sick, you must stay home. Whether you have a cold or are experiencing any symptoms of COVID-19 or have been exposed to anyone with the virus, you must stay home. Contact the box office at 801-363-7522 or for ticketing accommodations including streaming options and ticket exchanges.

WHAT WE MUST ASK OF ACTORS, STAFF & OUR SPACE: Safety Procedures in the Theatre

  • FULL VACCINATION - All box office and front of house staff, administrative staff, backstage crew, stage management, and actors have been fully vaccinated.
  • REDUCING CONTACT - Wherever possible, points of contact between staff and patrons will be limited. This includes utilizing digital programs, digital tickets, etc.
  • CLEANING & SANITIZATION - All high-touch and low-touch surfaces will be cleaned and sanitized before, during, and after performances. Hand sanitizer will be available throughout the building.
  • VENTILATION - Salt Lake Acting Company has fully updated all HVAC systems in our facility with brand-new equipment that meets or exceeds the ventilation and filtration standards recommended by the CDC and AEA.

Tickets, Seating & Guest Services

  • ACCESSIBILITY - For accessibility questions or accommodation requests, please contact Natalie Keezer at 
  • FOOD & BEVERAGE - For SLACabaret: Down the Rabbit Hole, you may pack a picnic with your choice of food and beverage.  We strongly encourage patrons to wear their masks when not actively eating or drinking. Please note: picnics are only permitted for SLACabaret. All other productions, only basic concessions items are allowed. 
  • SEATING - This year’s production of SLACabaret does not have table seating options available, but we are excited to offer table options for SLACabaret 2023. According to local/state health and safety guidelines, event seating may be done at full capacity. Patrons may be seated shoulder to shoulder without social distancing.  If you would prefer some distance between you and other audience members, please let us know. We are happy to accommodate a seating adjustment whenever possible. 
  • TICKETS - Physical tickets will not be mailed at this time. Please have the QR code on your ticket confirmation email ready to be scanned on your phone. If you prefer, you can also print your confirmation email at home. We can also print your tickets 
  • CANCELLATION - In the event that performance(s) needs to be canceled, patrons will have the option to reschedule, receive a refund, donate the ticket cost, or receive a gift certificate in the value of the tickets.

FAQ

I’m not feeling well. What options do I have for my tickets?

Thank you for taking care of everyone by staying home. Please contact the box office at 801-363-7522 or . We are happy to help find a solution. We can set you up to stream the production or we can exchange your tickets for another date. Other options include receiving a gift certificate in the value of the tickets, donating the ticket cost, or receiving a refund.

I lost my vaccination card. What do I do?

The Utah Department of Health has a helpful guide on how to acquire your vaccination information if you have lost it. Amongst those options, there is an app called  Docket through which you can access your Utah Health Department vaccination records. We recommend planning ahead with gathering this information—if you do not have proof of vaccination when attending a production, you will not be admitted into the building. 

What happens if I don't bring my proof of vaccination to the performance? I swear, I'm vaccinated!

Proof of vaccination is required to be admitted (a photocopy or digital record works as well). If you do not bring proof of vaccination, you will not be admitted to the performance. We will do our best to assist you in acquiring your records (through digital options like Docket or having a family member/roommate send a photo of your vaccination card). If acquiring your proof of vaccination is not feasible in time for the performance, we are happy to move your tickets to another performance in the run of the show. 

I took a test at home, can this count as my proof of a negative COVID-19 test?

No. The time and the identity of the person who took an at home tests cannot be verified. Please contact your healthcare provider, pharmacy, or testing site for options to take a test. 

Do I need to take a certain type of COVID-19 test?

We strongly encourage you to take a PCR test whenever possible. These tests are the most accurate at providing an accurate result, especially early on in the infection. We will accept other tests (antigen or NAAT), as long as we can see the official results of your test with name and date. No at home tests will be accepted.

Have other questions or concerns? Please contact us at 801-363-7522 or . Our remote box office is available Monday-Friday 11am-5pm. In-person box office support is still TBD.

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